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Quality Topics - Admin setup
Get ready to use "Quality topics" in the Compliance Module and keep track of your claims and all documentation.
Introduction & Best Practice:
Tracking claims and managing data is a complex task that requires an organized and transparent structure. Instead of relying on numerous spreadsheets and folders, the Compliance Module's Quality Topics can streamline this process:
1. List all Claims: Define each claim's status as open or closed
2. Connect Claims to Styles or Items: Link each claim with the relevant style and/or item.
3. Supplier Communication: Use the system to communicate with suppliers about claims
4. Custom Fields: Create unique fields to support your specific processes and add extra information.
5. Documentation Storage: Store all related photos and files within the system.
NOTE: To use this feature, your company must have the PRO license subscription
Table of Contents:
- Step-by-Step Guide
a. Set-up Admin - Link to "How to work with Quality Topics"
STEP-BY-STEP GUIDE:
A: Set-up Admin
Step 1:Define Quality Topic Types
- Navigate to: Admin > Compliance > Quality Topic Types
- Click "Add Topic Type"
- Fill in your Quality Topic Types
Examples: "Claims wholesale customer", "Claim end-user", "Quality Control"
Step 2: Create custom fields for Quality Topics
- Navigate to: Admin > Custom Fields > Quality Topics
- Click "Add Custom Field" and choose your custom field type:
- Below are a few examples of useful custom fields. All custom fields can be used for filtration.
NOTE: Read more about custom fields here
NEXT STEP:
Now you are ready to create your first claim or Quality Topic.
Navigate to: Compliance > Quality Topics
Read here for an article on "How to work with quality topics"