Table of contents
Step-by-step guide
Create supplier companies
This can be done at any time. Just don't add any supplier users yet. That we will come in a later step. The following article guides you on how to add suppliers to your platform.
NOTE:
In order to work with the style prices, you need to add a currency to the supplier. You can add both currency and terms to the supplier whenever you want, read more about it here.
Send out an introductory message to the supplier
Before sending invitations, from Delogue to your suppliers, it's prudent to provide them with an introductory message about the platform. Do it when you are ready to actually start working with the suppliers in Delogue.
It is a good idea to be able to explain why you have chosen Delogue PLM, how the supplier can benefit from using it, and which season you will first be working in Delogue. You can find a suggested draft here.
Finalise the style specifications for the supplier
Make sure you have added all relevant information to the style, such as size range, measurements, style files, item variant colors, custom fields, etc.
NOTE:
Remember to add the supplier user as the contact person on the relevant styles/items. You do this in the header of the style/item.
Invite supplier users
When the supplier has been properly introduced, and you are ready to share some styles with them, you can invite the users into Delogue. Read more about how to invite supplier users here.
After the supplier has activated their login, you can carry on to the next step.
Publish the first styles
Now you can publish the first style to the supplier and notify them. An email with a link to the published style will be sent straight to the supplier contact. Read more about how to publish a style here.
NOTE:
Supplier users will only see the published styles which they have been added to as a supplier.
Create a sample request for the supplier
You are now ready to create the first sample request for the supplier. Read more about how to create a sample request here.
Check up with the supplier
Set up an online call with your supplier and make sure that the supplier has understood how to use Delogue PLM. here
Does the supplier know how to:
- Find a style?
- Print out a style?
- send and reply to a message?
- add prices?
- change and update sample request?
- use the Dashboard
- make a Style Sample Report.
Working with suppliers FAQ
Q: The supplier user does not get the invite email
A: Check the spam filter.
If still possible to find the invite email, then contact support@delogue.com (remember to mention which supplier name and supplier email you refer to).
Q: The supplier user cannot activate the login
A: In most cases, the supplier user has already activated the login.
Try to reset the password. You can find a guide on how to reset the password here.
Q: The supplier user cannot remember the password.
All users can reset their own passwords. You can find a guide on how to reset the password here.
Next steps
Add supplier terms & currencies
Add suppliers and invite supplier users
Supplier: Welcome to Delogue PLM
