FAQ: Delogue's SPY Integration
The Delogue and SPY integration pushes data from Delogue into SPY. This article covers how fast that happens, where to check that a transfer went through, what the integration doesn't cover yet, and what happens when you clean up data in Delogue.
Delogue and SPY integration - FAQ
How long does it take for data to reach SPY?
Single item updates appear in SPY within seconds. Larger batch pushes can take several minutes, so give a big transfer a moment to finish before you go looking for the data in SPY.
How do I check that a transfer worked?
In Delogue, go to Admin > Import/Export > Log. Every transfer is listed there, so you can follow a push while it runs and confirm afterwards that it went through. If something is missing in SPY, the log is the first place to look.
Which data is not synchronised?
The current version of the integration does not synchronise:
- style prices
- images
- SPY's custom fields
Anything in those three areas needs to be maintained in SPY itself.
What happens if I delete data in Delogue that came from SPY?
Nothing changes in SPY. Deleting a value in Delogue that originated in SPY does not delete it in SPY, so you can safely tidy up or remove data in Delogue without touching the records stored there.
Where do I find setup help?
Two implementation resources are available: the SPY integration setup guide and the export guide. If you can't find them, your Delogue contact or our support team will point you to the right one.
In short
- Data reaches SPY in seconds for single items, minutes for large batches.
- Admin > Import/Export > Log is where you verify a transfer.
- Style prices, images and SPY custom fields are not included yet.