Company Info

Company User using Two-factor authentication

We will explain how you install the 2-factor authenticator and what you should do if you get a new phone

When the company you work at is using 2-factor login and your Company Admin has set up that you should use it - you need to do the following:


Make sure you have installed the Google Authenticator app on your phone - it can be downloaded from appStore or Google Play.


The first time you log in after 2-factor login has been enabled you will see this screen in Delogue PLM.


Steps:

  1. Scan the QR code with the Google Authenticator app
  2. Type in the code the Google Authenticator app gives you
  3. Click on Activate

You are now logged in to Delogue PLM.



The next time you login to Delogue PLM - you will see the following


Steps:

  1. Open your Google Authenticator app and type in the code it provides
  2. Click on Login

And you are now logged in to Delogue PLM.


WHAT DO I DO IF I GET A NEW PHONE?


In case you get a new phone - you have to install the Google Authenticator app on this phone.


Contact your Company Admin and get him to Regenerate the QR code.


Once that is done - you can follow the steps mentioned above and you are ready to use the 2-factor again.